Loyalty API
CustomerDetails1
Returns customer information as stored in Bubblehouse, including profile data, account status, and shop-provided attributes.
| Method | GET or POST |
|---|---|
| Kind | Read-Only |
| URL | https://app.bubblehouse.com/api/v2023061/<shop>/CustomerDetails1 |
| Authentication | Customer TokenShop Token |
You have a choice of making this call from your server using a shop token and specifying a customer ID, or making this call from a web browser/app using a customer token you have generated on the server.
This endpoint returns the customer data as originally provided via API and/or collected by first-party integrations.
Input
A customer to operate upon, when using a shop token.
If you're using a customer token and decide to pass this field (which we do not recommend), it must match the customer from the token.
Usage Examples
Retrieve customer by Bubblehouse ID
The most efficient way to retrieve customer details when you have the Bubblehouse ID:
Request
{
"customer": {
"bhid": "0000018abc123def"
}
}Response
{
"bh_id": "0000018abc123def",
"id": "shop-customer-123",
"first_name": "Alice",
"last_name": "Smith",
"email": "alice@example.com",
"phone": "+15551234567",
"tags": [
"vip",
"wholesale"
],
"birthday": "1990-05-15",
"anniversary": "2015-08-20",
"extras": {
"favorite_color": "blue",
"preferences": "organic"
},
"personal_referral_code": "ALICE20",
"order_count": 42,
"total_spent": "1250.00",
"signed_up_at": "2020-01-15T10:30:00Z",
"email_marketing_consent": "subscribed",
"email_verified": "unknown",
"optin": true
}Retrieve customer by email
Find a customer using their email address:
Request
{
"customer": {
"email": "customer@example.com"
}
}Response
{
"bh_id": "0000018def456789",
"id": "shop-customer-456",
"first_name": "Bob",
"last_name": "Johnson",
"email": "customer@example.com",
"alt_emails": [
"old.email@example.com"
],
"tags": [],
"order_count": 5,
"total_spent": "350.00",
"signed_up_at": "2023-06-01T14:20:00Z",
"email_marketing_consent": "unsubscribed",
"sms_marketing_consent": "subscribed",
"email_verified": "unknown",
"optin": true
}Specific Errors
| Status | Error | Reason & Examples |
|---|---|---|
None. | ||
API-wide Errors
| Status | Error | Reason & Examples |
|---|---|---|
| 400 | missing_customer_identity | The customer identity ('customer' input parameter) has not been specified when using a shop token. You need to either specify a non-empty value for one of the customer identity fields, or use a customer token. {"id":"missing_customer_identity"} |
| 404 | empty_customer_identity | All fields of the customer identity ('customer' input parameter) have been empty when using a shop token. You need to either specify a non-empty value for one of the customer identity fields, or use a customer token. {"id":"empty_customer_identity"} |
| 404 | no_customers_match_customer_identity | The customer identity ('customer' input parameter) does not match a known customer. {"id":"no_customers_match_customer_identity"} |
| 404 | customer_identity_partially_mismatches_matched_customer | A customer has been matched by one of the fields of the customer identity ('customer' input parameter), but some non-empty fields do not match Bubblehouse data on that customer. {"id":"customer_identity_partially_mismatches_matched_customer"} |
| 403 | customer_identity_does_not_match_token | API call is using a customer token, but the customer identity in API params does not match the customer from the token. {"id":"customer_identity_does_not_match_token"} |
Global Errors
| Status | Error | Reason & Examples |
|---|---|---|
| 401 | invalid_token | The provided authentication token is invalid or has expired. {"id":"invalid_token","message":"The token has expired"} |
| 429 | rate_limit_exceeded | Your usage is over the rate limit. Ensure that you're not making duplicate calls, and contact our team for a rate limit increase. {"id":"rate_limit_exceeded","message":"You are over the read limit per second for this customer"} |
| 400 | obsolete_global_api_version | The global API version you are trying to use is no longer supported. {"id":"obsolete_global_api_version"} |
| 400 | invalid_global_api_version | The global API version you are trying to use has never existed. {"id":"invalid_global_api_version"} |
| 400 | inaccessible_global_api_version | The global API version you are trying to use is not enabled on your account. {"id":"inaccessible_global_api_version"} |