Loyalty API

Write Call

Unredeem1

Reverses a point redemption transaction, returning points to the customer's balance.

Kind Write API call
Method POST
URL https://app.bubblehouse.com/api/v20230601/<shop>/Unredeem1
Authentication Customer TokenPartner Token for CustomerShop TokenPartner Token for Shop
You have a choice of making this call from your server using a shop token and specifying a customer ID, or making this call from a web browser/app using a customer token you have generated on the server.

Input

  • customer CustomerIdentity1 required if using a shop token

    A customer to operate upon, when using a shop token.

    If you're using a customer token and decide to pass this field (which we do not recommend), it must match the customer from the token.

  • change_bhid bubbleflake required

    The ID of the point balance change to reverse.

    This should be a change ID that was previously returned by the RedeemPoints1 API call in the change_bhid field.

Output

  • success boolean required

    Indicates whether the redemption was successfully reversed.

  • pts integer optional

    The number of points that were returned to the customer's balance.

Specific Errors

Status Error Reason & Examples
422 change_already_reverted

The change has already been reverted.

422 invalid_redemption_for_unredeem

The redemption cannot be unredeemed (only external redemptions or unused redemptions can be unredeemed).

404 not_found

The specified resource does not exist or does not belong to the customer.

API-wide Errors

Status Error Reason & Examples
400 missing_customer_identity

The customer identity ('customer' input parameter) has not been specified when using a shop token. You need to either specify a non-empty value for one of the customer identity fields, or use a customer token.

404 empty_customer_identity

All fields of the customer identity ('customer' input parameter) have been empty when using a shop token. You need to either specify a non-empty value for one of the customer identity fields, or use a customer token.

403 customer_identity_does_not_match_token

API call is using a customer token, but the customer identity in API params does not match the customer from the token.

404 no_customers_match_customer_identity

The customer identity ('customer' input parameter) does not match a known customer.

404 customer_identity_partially_mismatches_matched_customer

A customer has been matched by one of the fields of the customer identity ('customer' input parameter), but some non-empty fields do not match Bubblehouse data on that customer.

Global Errors

Status Error Reason & Examples
401 invalid_token

The provided authentication token is invalid or has expired.

429 rate_limit_exceeded

Your usage is over the rate limit. Ensure that you're not making duplicate calls, and contact our team for a rate limit increase.

400 invalid_global_api_version

The global API version you are trying to use has never existed.

400 obsolete_global_api_version

The global API version you are trying to use is no longer supported.

400 inaccessible_global_api_version

The global API version you are trying to use is not enabled on your account.

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