Complete the form with your personal information, then click "Create".
Check your email inbox for a verification message from us.
Open the email and click on the "Activate your account" link.
Once your account is activated, you’ll be able to log in at any time to view and redeem your rewards.
How do I earn points?
You can earn points by making purchases (excluding shipping and taxes), referring friends, following TruHeight on social media, and participating in special promotions or activities.
What can I redeem my points for?
Points can be redeemed for all items available in the TruHeight shop.
How do points work?
It’s simple: For every dollar you spend, you earn points. These points can then be converted into reward dollars, which you can use for future purchases. Plus, depending on your tier, you could earn points even faster!
Do my points expire?
Yes, your points will expire 12 calendar months after they were added to your account. Make sure to use your points for your purchases or redemptions before their expiration date to make the most of them.
Is my tier status for life?
Your tier status resets every year on your anniversary date, so make sure that you always earn enough points to maintain your tier and all the amazing perks you have!
Can I combine my rewards with other discounts or promo codes?
No, discount codes cannot be stacked. Only one code can be applied per transaction.
How do I check my points balance?
Simply log in to your account to view your current points balance.
What happens if I return a product?
Upon returning an item, the spend amount applied to your tier status for the original purchase will be deducted from your account.
Is there a limit to how many points I can redeem at once?
Points redemption is capped at 500 points ($20) per order. This limit ensures that we can continue offering a sustainable and rewarding experience for all our customers. We appreciate your support and hope you enjoy your rewards!