Your Secret Rewards

How it works

Sign up

Create an account and earn points.

Earn

Earn points for every £1 you spend.

Redeem

Exchange your points for money off your next soft stuff.

Ways to earn points

Earn points in all sorts of lovely ways from following us, to sharing your birthday or introducing us to a friend.
Refer A Friend
Give £20 Get £20
Give your friends £20 off their first order of £100+ and earn £20 for yourself.

FAQs

What are Secret Rewards?

Secret Rewards is our free loyalty club, created to give you a little thank you, each time you shop with us. The more you treat yourself, the more rewards you’ll unlock.

How do I join?

Joining couldn’t be easier. Just make an account with us and you’ll automatically be enrolled in Secret Rewards. You’ll start earning points even before your very first order.

How do points work?

It’s nice and simple: every time you buy lovely new things, answer our secret polls, or celebrate your birthday, you’ll collect points. Those points then turn into vouchers you can use on future purchases.

Do all purchases count?

Whenever you purchase some of our fabulous fabrics, you’ll earn points. However, you cannot earn or spend points on the purchase or use of Gift Cards on our site. The minimum spend to be able to use your points is £100.

What happens if I return something?

If you return an item, the points and rewards you earned from that order will be taken off your total rewards balance. Any points that you used in an order that was returned will also be credited back to your account.

What is voting?

We love hearing what you think. Every now and then, we may ask you questions, and when you share your thoughts, we’ll add points to your account to say thanks. You might even get the chance to vote on new products (a sneak peek at lovely new things).

How will I receive my birthday gift?

If you’ve popped your birthday into your account, our gift to you is lots of lovely points, which can be turned into money off your next purchase. Make sure you have signed up to our emails so we can let you know about your surprise. If you have unsubscribed from our mailing list, we won’t be able to share your birthday gift.

Do my points expire?

Yes, your points will last for 12 months from the day they’re added. We’d hate for you to miss out, so make sure you use them in plenty of time. We will always send you a reminder up to 2 weeks before your points are about to expire.

How do referrals work?

Sharing is caring. You can send your unique referral link to friends and family, giving them a discount on their first order. Once they make a purchase, we’ll thank you with bonus points added to your account.

How do I check my points balance?

Make sure you’re signed into your account. In your account, you can check your balance on the Secret Rewards page.

Can I use points and a discount code together?

No, you cannot. You will only be able to use your loyalty points OR a discount code, not both together.

Can I use my points on sale items?

Yes, you can use your points on markdown sitewide sales.

Is there a minimum spend to use my rewards?

The minimum spend to be able to use your points is £100.

Can I earn points on gift cards?

No, you cannot earn points on purchasing gift cards. You also cannot exchange points for money off the purchase of gift cards.