How it works
Sign Up
Create an account and earn points.
Earn
Earn points for every $1 you spend.
Redeem
Exchange your points for store credit.
Ways to earn points
Earn points by following us on social media, sharing your birthday, referring friends to the program and more.
Tiers
Cool
Warm
Hot
ONDO Mode
on sign-up
$100+
$400+
$1000+
Points multiplier
1x
1.25x
1.5x
1.75x
Birthday reward
$5
$10
$15
$20
Double points days
Free standard shipping
45-day return window
Early access to new products
Early access to sales
FAQs
ONDO’s loyalty program rewards you every time you shop. The more you spend, the more you warm up through our tiers, unlocking exclusive rewards along the way. It’s our way of showing our appreciation for you.
Purchases made through our website automatically enrolls you in our loyalty program, and you can start redeeming rewards right away. Not ready to purchase yet? No sweat - simply create an account to enter at our Cool Tier, and start warming up.
You’ll earn 1 point for every $1 spent, and points can be redeemed for store credit directly through our loyalty homepage.
The warmer you get, the hotter the benefits. All tiers receive perks like an exclusive birthday gift and access to double points days. As you warm up to our higher tiers, you’ll unlock even more, including extended return windows, early access to new product launches, and other hot rewards. The full list of benefits and rewards can be found above, so you can see exactly what you stand to earn.
The warmer you get, the hotter the benefits. All tiers receive perks like an exclusive birthday gift and access to double points days. As you warm up to our higher tiers, you’ll unlock even more, including extended return windows, early access to new product launches, and other hot rewards. The full list of benefits and rewards can be found above, so you can see exactly what you stand to earn.
Your tier is determined by how much you spend - the more you shop, the hotter your tier. Once you hit the annual spend threshold, you will unlock that tier and its rewards for the remaining calendar year and the next. Check out the full tier breakdown above to see where you’re headed.
For purchases made before the program launch on 07/18/2025, tier placement has been determined based on your spend during the past calendar year.
For purchases made before the program launch on 07/18/2025, tier placement has been determined based on your spend during the past calendar year.
Your tier status will reset at the end of the following calendar year after you unlock it. To keep your tier and all of your perks, stay within the spend threshold each year.
You’ll earn points for every $1 spent, plus extra points for engaging with us.
Our Cool Tier starts at 1 point for every $1 spent, but you can earn points at faster rates as you warm up to our higher tiers - meaning more points for less dollars spent. You can redeem store credit with points and use them for future purchases.
Interactions include writing reviews, following us on social media, voting and more. Full details are outlined above.
Our Cool Tier starts at 1 point for every $1 spent, but you can earn points at faster rates as you warm up to our higher tiers - meaning more points for less dollars spent. You can redeem store credit with points and use them for future purchases.
Interactions include writing reviews, following us on social media, voting and more. Full details are outlined above.
You earn points for all purchases on ondo.com, and extra points for purchases on one of our point multiplier days. Some exclusions may apply, but you will be explicitly notified if a purchase does not count for points.
Category expansion is the purchase of any product outside our No Show Sock category. This includes our Merino Wool Baseball Cap, Everyday Merino Wool Headband, and more. We’ll reward you with bonus points to your account, which can be redeemed for store credit.
We want you to have the best experience with ONDO. You can easily refund or exchange an item through our Loop Returns Portal or reach out to our customer service team at hello@ondo.com.
If you return an item, the spend amount will be removed from your tier progress, and any points earned from that purchase will be deducted from your account.
If you return an item, the spend amount will be removed from your tier progress, and any points earned from that purchase will be deducted from your account.
Voting is another cool way for you to earn points and warm up to our higher tiers. At ONDO, we love hearing your feedback. If you answer questions that we ask you, you’ll get points awarded to your account. No wrong answers, just more points for you to redeem.
Points can be exchanged for store credit through our Exchange Points Slider. Simply select how many points you would like to use and receive a coupon code for use at checkout.
All members who have provided their birthday information will be rewarded with bonus points that can be redeemed for store credit. Notifications will be sent to you via email, so it is important that you are opted in to receive marketing emails from us.
Yes, your points will expire 12 calendar months after they were added to your account. Be sure to use them before they cool off.
We’ll send you reminders via email to make sure you don’t miss out, so it is important that you opt in to receive marketing emails from us.
We’ll send you reminders via email to make sure you don’t miss out, so it is important that you opt in to receive marketing emails from us.
Spread the ONDO heat. When you submit your friend’s email on our referrals page, they will receive $10 off their first order of $40 or more — and you’ll earn $10, too.