LOVE BRAND & Co. Members Club

Earn Hearts & Unlock Rewards

Earn Hearts By

following us on social media, sharing your birthday, referring friends to the program and more.
Refer a friend
Give £20 Get £20
Give your friends £20 off their first order of £100+ and earn £20 for yourself.

How It Works

Sign Up

Create an account and earn hearts.

Earn

Earn 100 hearts for every £1 you spend.

Redeem

Exchange your hearts for discounts or free products.

Tiers

The Wild
The Herd
The Family
£2,000 spent
£6,000 spent
Hearts Multiplier
1x
1.25x
1.5x
Birthday Rewards
£10
£25
£50
Exclusive Offers
Early Access
The Wild
1x
Hearts Multiplier
£10
Birthday Rewards
The Herd
£2,000 spent
1.25x
Hearts Multiplier
£25
Birthday Rewards
Exclusive Offers
The Family
£6,000 spent
1.5x
Hearts Multiplier
£50
Birthday Rewards
Exclusive Offers
Early Access

FAQs

Is my tier status for life?

Yes, your tier status will not change after you earn it! Even if your hearts expire, you will not lose the tier status that you have earned.

How will I receive my birthday gift?

All members who have provided their birthday information will be invited to redeem a birthday surprise during the month of their birthday. Notification will be sent to you via email, so it is important that you are opted in to receive marketing emails from us. Instructions on redemption will be provided in the email.

Do my hearts expire?

Yes, your hearts will expire 12 calendar months after they were added to your account. Make sure to use your hearts for your purchases or redemptions before their expiration date to make the most of them.

How do referrals work?

If you want to do something nice for your friends and family, you can share your unique link with them so that they get a discount on their first purchase. Share your link via email, phone number, or our different social media options and receive hearts in your account when the person you refer makes a qualifying purchase.

What benefits do I get in the loyalty program?

The more you shop, the more benefits you earn! You’ll be able to earn hearts for any purchases you make and unlock new rewards by levelling up in our program and interacting with our features. The full list of benefits and rewards can be found above, so you can see exactly what you stand to earn!

How is my tier status determined?

Your tier status is determined by how much you've spent shopping with our store. The more you spend, the higher your tier status will be. Take a look at our thresholds for tiers in the program description above.