How It Works
Sign up
Create an account and earn points
Earn
Earn points for your spending
Redeem
Exchange your points for discounts or free products
Ways to Earn Points
Create an account
+20 points
DM us a video testimonial on Instagram
+200 points
Leave your first review
+100 points
Purchase 5 Times
+100 points
Follow on Instagram
+20 points
Follow on Facebook
+20 points
Subscribe to email
+20 points
Tell Us Your Birthday
+20 points
Refer your first friend
+20 points
Points for free products
Use points to redeem a product
Tiers
Premium
Platinum
Prestige
On signup
2,500 points
6,000 points
POINTS MULTIPLIER
1.00X
1.25X
1.50X
BIRTHDAY BONUS
40 POINTS
50 POINTS
60 POINTS
DOUBLE POINTS DAYS
RECEIVE A METAL CARD
EARLY PRODUCT NOTIFICATIONS
Premium
On signup
1.00X
POINTS MULTIPLIER
40 POINTS
BIRTHDAY BONUS
DOUBLE POINTS DAYS
Platinum
2,500 points
1.25X
POINTS MULTIPLIER
50 POINTS
BIRTHDAY BONUS
DOUBLE POINTS DAYS
Prestige
6,000 points
1.50X
POINTS MULTIPLIER
60 POINTS
BIRTHDAY BONUS
DOUBLE POINTS DAYS
RECEIVE A METAL CARD
EARLY PRODUCT NOTIFICATIONS
Answer: The HydraPatch® Rewards Member Club is an exclusive loyalty program designed to reward our valued customers for their continued support. Members can earn points for every dollar spent and redeem them for a variety of products and exclusive experiences. The program features three membership tiers—Premium, Platinum, and Prestige—each offering increasing benefits.
Answer: You earn 1 point for every dollar spent on HydraPatch® products as a Premium Member. If you move up to Platinum you’ll earn 1.25 points, and or Prestige you'll earn 1.5 points per dollar spent. You can also earn points by performing actions like creating an account, starting a product subscription, leaving a review, following us on social media, and referring friends.
Answer: You can redeem your points for a variety of rewards, including HydraPatch® products and exclusive merchandise like hats, towels, and more. Each item has a specific point value, which you can view on our rewards page.
Answer: Points have a rolling 12-month expiration. This means that any points you earn will expire if they are not used within 12 months from the date they were earned.
Answer: No, once you reach a higher tier, you remain at that level. Your tier status is secure, and you won’t move down even if your points balance drops below the tier’s threshold.
Answer: No, points are non-transferable and must be redeemed using the account in which they were earned.
Answer: You can check your points balance at any time by logging into your account on our website. Your current balance, along with your tier status, will be displayed on your account dashboard.
Answer: Points are typically credited to your account within 24 hours of your purchase. If you don't see your points after this period, please contact our customer service team for assistance.
Answer: Yes, you can use a combination of points and cash to complete a purchase. During checkout, you can choose how many points you want to apply, and the remaining balance can be paid with your preferred payment method.
Answer: Absolutely! You're welcome to leave as many reviews as you'd like. However, please note that points will only be awarded for your first review.