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Frequently Asked Questions
How do I start earning Green Points?
To start earning loyalty points simply create an account or log in to your existing account. You’ll then automatically earn points when you shop online and when you take other actions, such as following us on Facebook.
How many Green Points do I need to claim a voucher?
We've changed the way our rewards work to better suit you! You can now redeem any points balance to get money off your order. Simply scroll up to the Exchange Points section above to redeem your points today.
Do Green Points & gift vouchers expire?
Your Green Points will expire after 6 months. If you convert your points into a voucher it will expire after 12 months. Make sure you are signed up to receive emails from us to receive notification that your points are expiring.
What are the benefits of referring friends and family?
When you share Green People with the people you love, we like to say thank you. For every successful referral, you’ll receive £15 worth of Green Points to spend on your next order once your friend makes their first purchase of £40 or more (after discount is applied).
To view your reward, you’ll need to log in to your Green People account (or create one if you don’t have one yet). Your Green Points will appear there once they’ve been added. It’s our way of rewarding your loyalty and helping you save on the products you already enjoy.
How will my friends and family benefit from my referral?
Your friends and family will enjoy £15 off their first Green People order when they spend £40 or more (after discount is applied). It’s the perfect way for them to discover our natural and organic beauty products, from gentle skincare to soothing hair and body care.
How many people can I refer? Do I get more benefits if I refer more?
There’s no limit to how many friends or family members you can refer. Every successful referral earns you £15 worth of Green Points, and after five successful referrals, we’ll even send you a special thank-you reward. The more you share, the more you earn!
What if my friends and family have already purchased from Green People?
Our referral rewards are designed for new customers only, so your friends and family will need to be new to Green People to qualify for their £15 discount and for you to receive your reward.
Who can refer a friend and how do I refer?
Our referral programme is open to all Green People customers.
Simply visit the referral page, enter your details and your friend’s, and start sharing the love for natural and organic beauty.
How do I redeem my referral code?
To redeem your referral code, simply shop as normal on the Green People website and enter your unique code at checkout to get £15 off your first order.
Please note: your friend will only receive their £15 reward once your order total is £40 or more after the discount is applied.
What are the terms and conditions of the referral offer?
The offer applies to new Green People customers only and requires a minimum spend of £40 after discount is applied. Your £15 referral code is valid for 7 days from the date it’s issued and can only be used once per new customer. You’ll receive your £15 Green Points once your referred friend completes their first order. Rewards are issued to the account associated with your email. Green People reserves the right to amend or withdraw the programme at any time.