How it works

Join

Sign-up for The Metacine Collective.

Earn

Earn points with every purchase & unlock enhanced subscriber rewards.

Redeem

Apply your rewards toward a future purchase.

Tiers

Collective Member
Diamond Member
On sign-up
Unlocks with Subscription
Earn points on every purchase
Earn 1 Point per $1 Spent (3% back in rewards)
Earn 1.5x Points per $1 Spent (4.5% back in rewards)
Earn Bonus Points on your second order
Enjoy a Complimentary Birthday Gift with a birthday-month order
Deluxe Gift
Discovery Size Upgrade with orders $500+
Enjoy Complimentary Shipping on orders $100+
Unlock Expedited Shipping on orders $600+
Unlock Complimentary Subscription Milestone Gifts
Enjoy Early Access

Ways to earn points

Follow us on social media, sign up for SMS & more.

Shop Now to Earn Points

Shop

newsletter sign-up

+50 points

SMS Sign-Up

+50 points

Birthday month

+50 points
Submit

Place a Second Order

+150 points

3rd Subscription Order

+500 points

Refer a friend

+500 points
Refer

Leave a Review

+75 points
Up to 3x per year

Leave a Review with Media

+100 points
Up to 3x per year

tag @drdiamondsmetacine on social

+50 points
Up to 4x per year
Verify

Follow us on Instagram

+25 points
Available for public accounts only.

Follow us on TikTok

+25 points
Available for public accounts only.

Milestone Gifts

Receive exclusive complimentary gifts with your 3rd, 4th, and 5th subscription orders.
3rd order
4th order
5th order
3rd Order

Unlocked at 3rd order

4th Order

Unlocked at 4th order

5th Order

Unlocked at 5th order

REFER A FRIEND
Invite a Friend to Discover Metacine
Refer a friend to experience Metacine & they'll receive $20 off their first order of $250+. Once they purchase, you'll receive $20 in points.
Add your loyalty pass to Apple Wallet.
Don’t miss points, rewards, or perks and unlock member-only offers.

EARN POINTS

Instantly earn +50 points

LOYALTY ALWAYS AVAILABLE

Use your points anywhere you go

MORE REWARDS

Access to more exclusive benefits

Add your loyalty pass
to Apple Wallet.
Don’t miss points, rewards, or perks and unlock member-only offers.

EARN POINTS

Instantly earn +50 points

LOYALTY ALWAYS AVAILABLE

Use your points anywhere you go

MORE REWARDS

Access to more exclusive benefits

FAQ

General

What is Dr. Diamond's Metacine Rewards?
The Metacine Collective is Dr. Diamond's Metacine's complimentary loyalty program, designed to reward our community with exclusive benefits, points on eligible purchases, and rewards that can be redeemed on future orders.

How do I join?
Simply create a Dr. Diamond's Metacine account and opt in to the loyalty program. Once enrolled, you'll begin earning points on eligible purchases and activities.

Is there a cost to join?
No. Membership is completely complimentary.

Can I earn points on purchases made before joining?
Points are awarded on purchases made after you've created your account and enrolled in Dr. Diamond's Metacine Rewards. Be sure to join before placing your next order so you don't miss out on earning points.

Can I transfer my points to another account?
No. Points are non-transferable and may only be used by the account holder who earned them.

What benefits do I receive as a member?

Members enjoy exclusive benefits including:


  • Earn points on every eligible purchase
  • Redeem points for rewards on future purchases
  • Birthday gifts
  • Bonus point opportunities
  • Product review rewards
  • Refer-a-Friend rewards

Subscribers receive additional exclusive benefits, including 1.5x points on every purchase and milestone gifts with their 3rd, 4th, and 5th subscription orders.


Visit the Tiers and Milestones sections above for complete details.

How do I earn points?

Collective Members earn 1 point for every $1 spent on eligible purchases. Subscribe to any product to unlock Diamond Membership and earn 1.5x points on every eligible purchase.

Visit the Ways to Earn section above to explore all the ways to earn.

How do points work?

You'll earn 1 point for every $1 spent on eligible purchases.

Subscribers automatically earn 1.5 points per $1 spent, helping them unlock rewards even faster.

Once you've accumulated enough points, you can redeem them for discounts on future purchases.

How do I redeem my points?

Redeem your points on orders $100+.

Points can be redeemed in multiples of 500 points. For example:


  • 500 points = $15
  • 1,000 points = $30
  • 1,500 points = $45
  • 2,000 points = $60

You can view and redeem your available rewards at any time from the Redeem Your Rewards section of your Rewards page, or simply select an eligible reward directly during checkout.

Can I combine rewards with promotional offers?
Eligibility varies by promotion. Some offers can be combined with rewards, while others cannot.

Please review the terms and conditions of each promotion for details on whether rewards can be redeemed. If you have any questions, our Customer Care team is happy to help.

Do all purchases earn points?
Eligible purchases made on drdiamondsmetacine.com qualify for points. Please make sure you're logged into your account before placing your order.

Certain purchases or promotions may be excluded.

What happens if I return an item?
If an order is refunded or returned, any points earned from that purchase will be deducted from your account.

When will my points appear?
Points are typically added once your order has been fulfilled. Bonus activities such as reviews or referrals may take additional time to process.

Where can I view my rewards activity?

Your Rewards page is your loyalty dashboard. Here you can view your current points balance, available rewards, tier status, and complete rewards history, including every way you've earned and redeemed points. Be sure you are logged-in to your account.

Do subscription orders earn points?
Yes. Every eligible subscription order earns <strong>1.5x points</strong>, allowing subscribers to reach rewards faster than one-time purchasers.

What subscriber-exclusive benefits do I receive?

Subscribers receive exclusive benefits including:

  • 1.5x points on every purchase
  • Complimentary milestone gifts with your 3rd, 4th, and 5th subscription orders
  • Enhanced birthday gift
  • Expedited Shipping on orders $600+
  • Faster access to rewards

How do subscriber milestone gifts work?
Diamond Members receive complimentary gifts with their 3rd, 4th, and 5th subscription orders. These gifts are automatically included with your qualifying subscription shipment—no redemption is required.

What happens if I pause or skip my subscription?
Your points and loyalty membership remain active. Subscription milestone gifts will resume as you continue progressing through your subscription orders.

What happens if I cancel my subscription?
You'll continue to keep your loyalty account and any available points. However, subscriber-exclusive benefits—including accelerated point earning and milestone gifts—will no longer apply unless you reactivate your subscription.

How do birthday gifts work?
Members who add their birthday to their account will receive a special birthday gift during their birthday month.

You'll receive an email on the 1st of your birthday month with your gift details — simply add the code at checkout to redeem, anytime that month with any order.

Can I earn points by writing reviews?
Absolutely. Earn points for sharing your experience with our products, plus bonus points when you include a photo or video. Review rewards are available for one review per product, on up to three unique products every 12 months.

How does Refer a Friend work?

Share your unique referral link with friends and family.
See the referral section above or visit your referral page for complete details.
When a new customer places their first qualifying order using your referral link:

  • Your friend receives $20 off their first purchase.
  • You'll receive $20 in points as a thank-you.

Does my friend need to make a purchase?
Yes. Referral rewards are issued once your friend completes their first qualifying purchase.

How will I receive my referral reward?
Once your referral completes their purchase, your points will automatically be added to your loyalty account. You will also receive an email notifying you.

Where can I view my points and rewards?
Simply sign into your account to view your current point balance, available rewards, activity history, and member benefits. Your current point balance will be visible on the Rewards page once you are logged in and within your account page on drdiamondsmetacine.com.

Do my points expire?
Yes. Points expire on a rolling 12-month basis from the date they are earned.

I forgot to sign in before placing my order. Can I still receive points?

If you placed your order using the same email address associated with your loyalty account, please contact Customer Care at info@drdiamondsmetacine.com and we'll be happy to review your purchase.

Who can I contact if I have questions?
Our Customer Care team is always happy to help. Please contact us at info@drdiamondsmetacine.com if you have any questions about your account, points, rewards, or membership.

Subscription

What is Dr. Diamond's Metacine Rewards?
The Metacine Collective is Dr. Diamond's Metacine's complimentary loyalty program, designed to reward our community with exclusive benefits, points on eligible purchases, and rewards that can be redeemed on future orders.

How do I join?
Simply create a Dr. Diamond's Metacine account and opt in to the loyalty program. Once enrolled, you'll begin earning points on eligible purchases and activities.

Is there a cost to join?
No. Membership is completely complimentary.

Can I earn points on purchases made before joining?
Points are awarded on purchases made after you've created your account and enrolled in Dr. Diamond's Metacine Rewards. Be sure to join before placing your next order so you don't miss out on earning points.

Can I transfer my points to another account?
No. Points are non-transferable and may only be used by the account holder who earned them.

What benefits do I receive as a member?

Members enjoy exclusive benefits including:


  • Earn points on every eligible purchase
  • Redeem points for rewards on future purchases
  • Birthday gifts
  • Bonus point opportunities
  • Product review rewards
  • Refer-a-Friend rewards

Subscribers receive additional exclusive benefits, including 1.5x points on every purchase and milestone gifts with their 3rd, 4th, and 5th subscription orders.


Visit the Tiers and Milestones sections above for complete details.

How do I earn points?

Collective Members earn 1 point for every $1 spent on eligible purchases. Subscribe to any product to unlock Diamond Membership and earn 1.5x points on every eligible purchase.

Visit the Ways to Earn section above to explore all the ways to earn.

How do points work?

You'll earn 1 point for every $1 spent on eligible purchases.

Subscribers automatically earn 1.5 points per $1 spent, helping them unlock rewards even faster.

Once you've accumulated enough points, you can redeem them for discounts on future purchases.

How do I redeem my points?

Redeem your points on orders $100+.

Points can be redeemed in multiples of 500 points. For example:


  • 500 points = $15
  • 1,000 points = $30
  • 1,500 points = $45
  • 2,000 points = $60

You can view and redeem your available rewards at any time from the Redeem Your Rewards section of your Rewards page, or simply select an eligible reward directly during checkout.

Can I combine rewards with promotional offers?
Eligibility varies by promotion. Some offers can be combined with rewards, while others cannot.

Please review the terms and conditions of each promotion for details on whether rewards can be redeemed. If you have any questions, our Customer Care team is happy to help.

Do all purchases earn points?
Eligible purchases made on drdiamondsmetacine.com qualify for points. Please make sure you're logged into your account before placing your order.

Certain purchases or promotions may be excluded.

What happens if I return an item?
If an order is refunded or returned, any points earned from that purchase will be deducted from your account.

When will my points appear?
Points are typically added once your order has been fulfilled. Bonus activities such as reviews or referrals may take additional time to process.

Where can I view my rewards activity?

Your Rewards page is your loyalty dashboard. Here you can view your current points balance, available rewards, tier status, and complete rewards history, including every way you've earned and redeemed points. Be sure you are logged-in to your account.

Do subscription orders earn points?
Yes. Every eligible subscription order earns <strong>1.5x points</strong>, allowing subscribers to reach rewards faster than one-time purchasers.

What subscriber-exclusive benefits do I receive?

Subscribers receive exclusive benefits including:

  • 1.5x points on every purchase
  • Complimentary milestone gifts with your 3rd, 4th, and 5th subscription orders
  • Enhanced birthday gift
  • Expedited Shipping on orders $600+
  • Faster access to rewards

How do subscriber milestone gifts work?
Diamond Members receive complimentary gifts with their 3rd, 4th, and 5th subscription orders. These gifts are automatically included with your qualifying subscription shipment—no redemption is required.

What happens if I pause or skip my subscription?
Your points and loyalty membership remain active. Subscription milestone gifts will resume as you continue progressing through your subscription orders.

What happens if I cancel my subscription?
You'll continue to keep your loyalty account and any available points. However, subscriber-exclusive benefits—including accelerated point earning and milestone gifts—will no longer apply unless you reactivate your subscription.

How do birthday gifts work?
Members who add their birthday to their account will receive a special birthday gift during their birthday month.

You'll receive an email on the 1st of your birthday month with your gift details — simply add the code at checkout to redeem, anytime that month with any order.

Can I earn points by writing reviews?
Absolutely. Earn points for sharing your experience with our products, plus bonus points when you include a photo or video. Review rewards are available for one review per product, on up to three unique products every 12 months.

How does Refer a Friend work?

Share your unique referral link with friends and family.
See the referral section above or visit your referral page for complete details.
When a new customer places their first qualifying order using your referral link:

  • Your friend receives $20 off their first purchase.
  • You'll receive $20 in points as a thank-you.

Does my friend need to make a purchase?
Yes. Referral rewards are issued once your friend completes their first qualifying purchase.

How will I receive my referral reward?
Once your referral completes their purchase, your points will automatically be added to your loyalty account. You will also receive an email notifying you.

Where can I view my points and rewards?
Simply sign into your account to view your current point balance, available rewards, activity history, and member benefits. Your current point balance will be visible on the Rewards page once you are logged in and within your account page on drdiamondsmetacine.com.

Do my points expire?
Yes. Points expire on a rolling 12-month basis from the date they are earned.

I forgot to sign in before placing my order. Can I still receive points?

If you placed your order using the same email address associated with your loyalty account, please contact Customer Care at info@drdiamondsmetacine.com and we'll be happy to review your purchase.

Who can I contact if I have questions?
Our Customer Care team is always happy to help. Please contact us at info@drdiamondsmetacine.com if you have any questions about your account, points, rewards, or membership.

Birthday

What is Dr. Diamond's Metacine Rewards?
The Metacine Collective is Dr. Diamond's Metacine's complimentary loyalty program, designed to reward our community with exclusive benefits, points on eligible purchases, and rewards that can be redeemed on future orders.

How do I join?
Simply create a Dr. Diamond's Metacine account and opt in to the loyalty program. Once enrolled, you'll begin earning points on eligible purchases and activities.

Is there a cost to join?
No. Membership is completely complimentary.

Can I earn points on purchases made before joining?
Points are awarded on purchases made after you've created your account and enrolled in Dr. Diamond's Metacine Rewards. Be sure to join before placing your next order so you don't miss out on earning points.

Can I transfer my points to another account?
No. Points are non-transferable and may only be used by the account holder who earned them.

What benefits do I receive as a member?

Members enjoy exclusive benefits including:


  • Earn points on every eligible purchase
  • Redeem points for rewards on future purchases
  • Birthday gifts
  • Bonus point opportunities
  • Product review rewards
  • Refer-a-Friend rewards

Subscribers receive additional exclusive benefits, including 1.5x points on every purchase and milestone gifts with their 3rd, 4th, and 5th subscription orders.


Visit the Tiers and Milestones sections above for complete details.

How do I earn points?

Collective Members earn 1 point for every $1 spent on eligible purchases. Subscribe to any product to unlock Diamond Membership and earn 1.5x points on every eligible purchase.

Visit the Ways to Earn section above to explore all the ways to earn.

How do points work?

You'll earn 1 point for every $1 spent on eligible purchases.

Subscribers automatically earn 1.5 points per $1 spent, helping them unlock rewards even faster.

Once you've accumulated enough points, you can redeem them for discounts on future purchases.

How do I redeem my points?

Redeem your points on orders $100+.

Points can be redeemed in multiples of 500 points. For example:


  • 500 points = $15
  • 1,000 points = $30
  • 1,500 points = $45
  • 2,000 points = $60

You can view and redeem your available rewards at any time from the Redeem Your Rewards section of your Rewards page, or simply select an eligible reward directly during checkout.

Can I combine rewards with promotional offers?
Eligibility varies by promotion. Some offers can be combined with rewards, while others cannot.

Please review the terms and conditions of each promotion for details on whether rewards can be redeemed. If you have any questions, our Customer Care team is happy to help.

Do all purchases earn points?
Eligible purchases made on drdiamondsmetacine.com qualify for points. Please make sure you're logged into your account before placing your order.

Certain purchases or promotions may be excluded.

What happens if I return an item?
If an order is refunded or returned, any points earned from that purchase will be deducted from your account.

When will my points appear?
Points are typically added once your order has been fulfilled. Bonus activities such as reviews or referrals may take additional time to process.

Where can I view my rewards activity?

Your Rewards page is your loyalty dashboard. Here you can view your current points balance, available rewards, tier status, and complete rewards history, including every way you've earned and redeemed points. Be sure you are logged-in to your account.

Do subscription orders earn points?
Yes. Every eligible subscription order earns <strong>1.5x points</strong>, allowing subscribers to reach rewards faster than one-time purchasers.

What subscriber-exclusive benefits do I receive?

Subscribers receive exclusive benefits including:

  • 1.5x points on every purchase
  • Complimentary milestone gifts with your 3rd, 4th, and 5th subscription orders
  • Enhanced birthday gift
  • Expedited Shipping on orders $600+
  • Faster access to rewards

How do subscriber milestone gifts work?
Diamond Members receive complimentary gifts with their 3rd, 4th, and 5th subscription orders. These gifts are automatically included with your qualifying subscription shipment—no redemption is required.

What happens if I pause or skip my subscription?
Your points and loyalty membership remain active. Subscription milestone gifts will resume as you continue progressing through your subscription orders.

What happens if I cancel my subscription?
You'll continue to keep your loyalty account and any available points. However, subscriber-exclusive benefits—including accelerated point earning and milestone gifts—will no longer apply unless you reactivate your subscription.

How do birthday gifts work?
Members who add their birthday to their account will receive a special birthday gift during their birthday month.

You'll receive an email on the 1st of your birthday month with your gift details — simply add the code at checkout to redeem, anytime that month with any order.

Can I earn points by writing reviews?
Absolutely. Earn points for sharing your experience with our products, plus bonus points when you include a photo or video. Review rewards are available for one review per product, on up to three unique products every 12 months.

How does Refer a Friend work?

Share your unique referral link with friends and family.
See the referral section above or visit your referral page for complete details.
When a new customer places their first qualifying order using your referral link:

  • Your friend receives $20 off their first purchase.
  • You'll receive $20 in points as a thank-you.

Does my friend need to make a purchase?
Yes. Referral rewards are issued once your friend completes their first qualifying purchase.

How will I receive my referral reward?
Once your referral completes their purchase, your points will automatically be added to your loyalty account. You will also receive an email notifying you.

Where can I view my points and rewards?
Simply sign into your account to view your current point balance, available rewards, activity history, and member benefits. Your current point balance will be visible on the Rewards page once you are logged in and within your account page on drdiamondsmetacine.com.

Do my points expire?
Yes. Points expire on a rolling 12-month basis from the date they are earned.

I forgot to sign in before placing my order. Can I still receive points?

If you placed your order using the same email address associated with your loyalty account, please contact Customer Care at info@drdiamondsmetacine.com and we'll be happy to review your purchase.

Who can I contact if I have questions?
Our Customer Care team is always happy to help. Please contact us at info@drdiamondsmetacine.com if you have any questions about your account, points, rewards, or membership.

Reviews

What is Dr. Diamond's Metacine Rewards?
The Metacine Collective is Dr. Diamond's Metacine's complimentary loyalty program, designed to reward our community with exclusive benefits, points on eligible purchases, and rewards that can be redeemed on future orders.

How do I join?
Simply create a Dr. Diamond's Metacine account and opt in to the loyalty program. Once enrolled, you'll begin earning points on eligible purchases and activities.

Is there a cost to join?
No. Membership is completely complimentary.

Can I earn points on purchases made before joining?
Points are awarded on purchases made after you've created your account and enrolled in Dr. Diamond's Metacine Rewards. Be sure to join before placing your next order so you don't miss out on earning points.

Can I transfer my points to another account?
No. Points are non-transferable and may only be used by the account holder who earned them.

What benefits do I receive as a member?

Members enjoy exclusive benefits including:


  • Earn points on every eligible purchase
  • Redeem points for rewards on future purchases
  • Birthday gifts
  • Bonus point opportunities
  • Product review rewards
  • Refer-a-Friend rewards

Subscribers receive additional exclusive benefits, including 1.5x points on every purchase and milestone gifts with their 3rd, 4th, and 5th subscription orders.


Visit the Tiers and Milestones sections above for complete details.

How do I earn points?

Collective Members earn 1 point for every $1 spent on eligible purchases. Subscribe to any product to unlock Diamond Membership and earn 1.5x points on every eligible purchase.

Visit the Ways to Earn section above to explore all the ways to earn.

How do points work?

You'll earn 1 point for every $1 spent on eligible purchases.

Subscribers automatically earn 1.5 points per $1 spent, helping them unlock rewards even faster.

Once you've accumulated enough points, you can redeem them for discounts on future purchases.

How do I redeem my points?

Redeem your points on orders $100+.

Points can be redeemed in multiples of 500 points. For example:


  • 500 points = $15
  • 1,000 points = $30
  • 1,500 points = $45
  • 2,000 points = $60

You can view and redeem your available rewards at any time from the Redeem Your Rewards section of your Rewards page, or simply select an eligible reward directly during checkout.

Can I combine rewards with promotional offers?
Eligibility varies by promotion. Some offers can be combined with rewards, while others cannot.

Please review the terms and conditions of each promotion for details on whether rewards can be redeemed. If you have any questions, our Customer Care team is happy to help.

Do all purchases earn points?
Eligible purchases made on drdiamondsmetacine.com qualify for points. Please make sure you're logged into your account before placing your order.

Certain purchases or promotions may be excluded.

What happens if I return an item?
If an order is refunded or returned, any points earned from that purchase will be deducted from your account.

When will my points appear?
Points are typically added once your order has been fulfilled. Bonus activities such as reviews or referrals may take additional time to process.

Where can I view my rewards activity?

Your Rewards page is your loyalty dashboard. Here you can view your current points balance, available rewards, tier status, and complete rewards history, including every way you've earned and redeemed points. Be sure you are logged-in to your account.

Do subscription orders earn points?
Yes. Every eligible subscription order earns <strong>1.5x points</strong>, allowing subscribers to reach rewards faster than one-time purchasers.

What subscriber-exclusive benefits do I receive?

Subscribers receive exclusive benefits including:

  • 1.5x points on every purchase
  • Complimentary milestone gifts with your 3rd, 4th, and 5th subscription orders
  • Enhanced birthday gift
  • Expedited Shipping on orders $600+
  • Faster access to rewards

How do subscriber milestone gifts work?
Diamond Members receive complimentary gifts with their 3rd, 4th, and 5th subscription orders. These gifts are automatically included with your qualifying subscription shipment—no redemption is required.

What happens if I pause or skip my subscription?
Your points and loyalty membership remain active. Subscription milestone gifts will resume as you continue progressing through your subscription orders.

What happens if I cancel my subscription?
You'll continue to keep your loyalty account and any available points. However, subscriber-exclusive benefits—including accelerated point earning and milestone gifts—will no longer apply unless you reactivate your subscription.

How do birthday gifts work?
Members who add their birthday to their account will receive a special birthday gift during their birthday month.

You'll receive an email on the 1st of your birthday month with your gift details — simply add the code at checkout to redeem, anytime that month with any order.

Can I earn points by writing reviews?
Absolutely. Earn points for sharing your experience with our products, plus bonus points when you include a photo or video. Review rewards are available for one review per product, on up to three unique products every 12 months.

How does Refer a Friend work?

Share your unique referral link with friends and family.
See the referral section above or visit your referral page for complete details.
When a new customer places their first qualifying order using your referral link:

  • Your friend receives $20 off their first purchase.
  • You'll receive $20 in points as a thank-you.

Does my friend need to make a purchase?
Yes. Referral rewards are issued once your friend completes their first qualifying purchase.

How will I receive my referral reward?
Once your referral completes their purchase, your points will automatically be added to your loyalty account. You will also receive an email notifying you.

Where can I view my points and rewards?
Simply sign into your account to view your current point balance, available rewards, activity history, and member benefits. Your current point balance will be visible on the Rewards page once you are logged in and within your account page on drdiamondsmetacine.com.

Do my points expire?
Yes. Points expire on a rolling 12-month basis from the date they are earned.

I forgot to sign in before placing my order. Can I still receive points?

If you placed your order using the same email address associated with your loyalty account, please contact Customer Care at info@drdiamondsmetacine.com and we'll be happy to review your purchase.

Who can I contact if I have questions?
Our Customer Care team is always happy to help. Please contact us at info@drdiamondsmetacine.com if you have any questions about your account, points, rewards, or membership.

Referrals

What is Dr. Diamond's Metacine Rewards?
The Metacine Collective is Dr. Diamond's Metacine's complimentary loyalty program, designed to reward our community with exclusive benefits, points on eligible purchases, and rewards that can be redeemed on future orders.

How do I join?
Simply create a Dr. Diamond's Metacine account and opt in to the loyalty program. Once enrolled, you'll begin earning points on eligible purchases and activities.

Is there a cost to join?
No. Membership is completely complimentary.

Can I earn points on purchases made before joining?
Points are awarded on purchases made after you've created your account and enrolled in Dr. Diamond's Metacine Rewards. Be sure to join before placing your next order so you don't miss out on earning points.

Can I transfer my points to another account?
No. Points are non-transferable and may only be used by the account holder who earned them.

What benefits do I receive as a member?

Members enjoy exclusive benefits including:


  • Earn points on every eligible purchase
  • Redeem points for rewards on future purchases
  • Birthday gifts
  • Bonus point opportunities
  • Product review rewards
  • Refer-a-Friend rewards

Subscribers receive additional exclusive benefits, including 1.5x points on every purchase and milestone gifts with their 3rd, 4th, and 5th subscription orders.


Visit the Tiers and Milestones sections above for complete details.

How do I earn points?

Collective Members earn 1 point for every $1 spent on eligible purchases. Subscribe to any product to unlock Diamond Membership and earn 1.5x points on every eligible purchase.

Visit the Ways to Earn section above to explore all the ways to earn.

How do points work?

You'll earn 1 point for every $1 spent on eligible purchases.

Subscribers automatically earn 1.5 points per $1 spent, helping them unlock rewards even faster.

Once you've accumulated enough points, you can redeem them for discounts on future purchases.

How do I redeem my points?

Redeem your points on orders $100+.

Points can be redeemed in multiples of 500 points. For example:


  • 500 points = $15
  • 1,000 points = $30
  • 1,500 points = $45
  • 2,000 points = $60

You can view and redeem your available rewards at any time from the Redeem Your Rewards section of your Rewards page, or simply select an eligible reward directly during checkout.

Can I combine rewards with promotional offers?
Eligibility varies by promotion. Some offers can be combined with rewards, while others cannot.

Please review the terms and conditions of each promotion for details on whether rewards can be redeemed. If you have any questions, our Customer Care team is happy to help.

Do all purchases earn points?
Eligible purchases made on drdiamondsmetacine.com qualify for points. Please make sure you're logged into your account before placing your order.

Certain purchases or promotions may be excluded.

What happens if I return an item?
If an order is refunded or returned, any points earned from that purchase will be deducted from your account.

When will my points appear?
Points are typically added once your order has been fulfilled. Bonus activities such as reviews or referrals may take additional time to process.

Where can I view my rewards activity?

Your Rewards page is your loyalty dashboard. Here you can view your current points balance, available rewards, tier status, and complete rewards history, including every way you've earned and redeemed points. Be sure you are logged-in to your account.

Do subscription orders earn points?
Yes. Every eligible subscription order earns <strong>1.5x points</strong>, allowing subscribers to reach rewards faster than one-time purchasers.

What subscriber-exclusive benefits do I receive?

Subscribers receive exclusive benefits including:

  • 1.5x points on every purchase
  • Complimentary milestone gifts with your 3rd, 4th, and 5th subscription orders
  • Enhanced birthday gift
  • Expedited Shipping on orders $600+
  • Faster access to rewards

How do subscriber milestone gifts work?
Diamond Members receive complimentary gifts with their 3rd, 4th, and 5th subscription orders. These gifts are automatically included with your qualifying subscription shipment—no redemption is required.

What happens if I pause or skip my subscription?
Your points and loyalty membership remain active. Subscription milestone gifts will resume as you continue progressing through your subscription orders.

What happens if I cancel my subscription?
You'll continue to keep your loyalty account and any available points. However, subscriber-exclusive benefits—including accelerated point earning and milestone gifts—will no longer apply unless you reactivate your subscription.

How do birthday gifts work?
Members who add their birthday to their account will receive a special birthday gift during their birthday month.

You'll receive an email on the 1st of your birthday month with your gift details — simply add the code at checkout to redeem, anytime that month with any order.

Can I earn points by writing reviews?
Absolutely. Earn points for sharing your experience with our products, plus bonus points when you include a photo or video. Review rewards are available for one review per product, on up to three unique products every 12 months.

How does Refer a Friend work?

Share your unique referral link with friends and family.
See the referral section above or visit your referral page for complete details.
When a new customer places their first qualifying order using your referral link:

  • Your friend receives $20 off their first purchase.
  • You'll receive $20 in points as a thank-you.

Does my friend need to make a purchase?
Yes. Referral rewards are issued once your friend completes their first qualifying purchase.

How will I receive my referral reward?
Once your referral completes their purchase, your points will automatically be added to your loyalty account. You will also receive an email notifying you.

Where can I view my points and rewards?
Simply sign into your account to view your current point balance, available rewards, activity history, and member benefits. Your current point balance will be visible on the Rewards page once you are logged in and within your account page on drdiamondsmetacine.com.

Do my points expire?
Yes. Points expire on a rolling 12-month basis from the date they are earned.

I forgot to sign in before placing my order. Can I still receive points?

If you placed your order using the same email address associated with your loyalty account, please contact Customer Care at info@drdiamondsmetacine.com and we'll be happy to review your purchase.

Who can I contact if I have questions?
Our Customer Care team is always happy to help. Please contact us at info@drdiamondsmetacine.com if you have any questions about your account, points, rewards, or membership.