Kitten D'Amour
Rewards Club

How it works

Sign up

Create an account.

Earn points

Earn 1 point for $1 spent.

Redeem

Exchange your points for discounts.

Tiers

Kitten Rewards
VIK
On sign-up
$4,000 spent
Points Multiplier
1x
2x
Birthday Reward
400 points
800 points
Points Promotions Days
Referrals for Points
Early Access to Sales
Early Access to Products
Access to Private Facebook Group

Ways to earn

Follow us on social media, sign up for SMS, and more.
Refer a friend
Give $25 Get $25
Give your friends $25 off their first order of $250+ and earn $25 off for yourself once they complete their purchase.

FAQs

How do I join Kitten D’Amour Rewards?

Kitten D’Amour Rewards is free to join.

Create a Kitten D’Amour account using your email address, or sign in to your existing account. If you already have a Kitten D’Amour account, you will automatically become a Kitten Rewards Member.

Please use the same email address when shopping online and in our Boutiques so your purchases, points and tier progress are added to the correct account.

We recommend subscribing to Kitten D’Amour emails so you can receive rewards updates, expiry reminders, birthday offers and unlocked reward notifications.

How do I earn and view points?

Kitten Rewards Members earn 1 point for every eligible dollar spent online or in a Boutique.

VIK Members earn 2 points for every eligible dollar spent.

You may also earn additional points through selected activities, including birthday rewards, reviews, referrals and promotional offers.

Sign in to your Kitten D’Amour Rewards account to view your:

  • Current points balance
  • Available rewards
  • Points history
  • VIK tier progress
  • Referral activity

Points may take a little time to appear while your purchase is processed. Please make sure you use the same email address connected to your Kitten D’Amour Rewards account.

If your points are missing, contact online@kittendamour.com with your order number and the email address connected to your Kitten D’Amour Rewards account.

How do I redeem and use my rewards?

Once you have collected enough points, you can redeem them for an available reward through your Kitten D’Amour Rewards account.

400 points equals a $25 reward voucher

After redeeming your points, you will receive a reward code to use on an eligible purchase.

Rewards must be redeemed and applied before your order is completed. We are unable to add a reward to an order after checkout.

Only one Kitten D’Amour Rewards code can be used per order. Reward codes cannot be combined, merged or exchanged for cash.

Once points have been redeemed and a reward has been issued, the redemption is final. The reward cannot be cancelled or exchanged for a different value.

Are any purchases or products excluded?

Almost all purchases earn Rewards points.

Excluded from earning Rewards points are:

  • Sample Sale items
  • Gift vouchers

Rewards vouchers can only be used on eligible full-priced purchases and cannot be applied to:

  • Sale and Sample Sale items
  • Follies items
  • Room sprays and essential oils
  • Essential oil and reed diffusers
  • Men’s Speed Shop designs
  • Gift vouchers
  • Selected promotional products or offers

Additional exclusions may be listed in the product description or promotional terms.

When a gift voucher is purchased, the purchase value counts towards the purchaser’s tier spend, but no Rewards points are earned.

When the gift voucher is redeemed, the person using it will earn Rewards points on eligible purchases. However, the redeemed gift voucher value will not count towards their tier spend.

Kitten D’Amour reserves the right to cancel and refund an order where a Rewards voucher has been applied to an excluded product in error.

What happens to my points and rewards if I return or exchange an item?

When an item is returned for Store Credit, the points earned from that purchase will be removed from your Kitten D’Amour Rewards account.

Any eligible spend connected to the returned item will also be removed from your tier progress.

If you used a reward on the purchase, the value of that reward will not be included in your store credit. The points used to unlock the reward will be returned to your Kitten D’Amour Rewards account.

For exchanges, your points and tier spend will be updated based on the final purchase value after the exchange is completed.

Partial returns will only adjust the points and tier spend connected to the returned item.

Do my points and rewards expire?

Yes. Rewards points expire 90 days after they are earned.

Unlocked rewards expire 90 days after they are redeemed.

Expired points and rewards cannot be reinstated, extended or reissued.

We recommend subscribing to Kitten D’Amour emails to receive a courtesy reminder before your points or rewards expire.

You can also view your available points, rewards and expiry details through your Kitten D’Amour Rewards account.

What is VIK Member status and how do I reach it?

To become a VIK Member, you must spend $4,000 on eligible purchases within a rolling 12-month period.

VIK Members receive:

  • 2 points for every eligible dollar spent
  • Double birthday points
  • Double points for eligible reviews
  • Selected VIK offers and benefits throughout the year

You can view your current VIK progress through your Kitten D’Amour Rewards account.

How do I maintain my VIK Member status?

VIK Member status is not permanent.

Once you become a VIK Member, your status remains active for 12 months. To maintain it, you must continue to spend at least $4,000 on eligible purchases during the applicable 12-month period.

If you do not meet the required spend, your account will return to Kitten Rewards Member status.

How do birthday points work?

Add your birthday to your Kitten D’Amour Rewards account at least 30 days before your birthday to receive birthday points.

Birthday points are issued once per year and cannot be added retrospectively.

VIK Members receive double birthday points.

How do review points work?

You can earn points for eligible product reviews.

Additional points may be available when your review includes a photo or video, and VIK Members receive double review points.

Review points may be subject to verification and activity limits.

How do referrals work?

Share Kitten D’Amour Rewards with your family and friends using your unique referral link.

You can share your link by email, text message or through the available social media options. Your friend will receive $25 off their first qualifying purchase.

A successful referral is completed when a new Kitten D’Amour customer makes a qualifying purchase through your referral link. Once their order has been confirmed, you will receive 400 Rewards points in your Kitten D’Amour Rewards account.

You can find and share your unique link through the Refer a Friend section of your Kitten D’Amour Rewards account.

Referral rewards are subject to the minimum purchase requirements and conditions shown in the Refer a Friend section. Self-referrals and referrals between accounts belonging to the same person are not permitted.

Can I transfer my rewards, and where can I get help?

Points, rewards and reward codes are linked to the Kitten D’Amour Rewards account that earned them.

They cannot be sold, transferred, shared or exchanged for cash.

Accounts involved in selling, transferring or misusing rewards or referrals may be removed from the Kitten D’Amour Rewards program. Further account restrictions may apply in serious cases.

If you have missing points, an incorrect tier status or another account issue, please contact online@kittendamour.com .

Kitten D’Amour may update, suspend or end the rewards program, its benefits or its conditions at any time.
*By sharing your social media handles and clicking "Follow", you are agreeing to: (1) allow us to track all content tagged @kittendamour on Instagram and/or @kittendamour TikTok that you create in the future to ensure you get your points; and (2) repost or amplify such content on Instagram and/or TikTok. If you ever wish to stop tracking of your posts about Kitten D'Amour, you can contact us at www.kittendamour.com/pages/contacts.