Nápreva Rewards Program
Earn Rewards Every Time You Shop

How it works

Sign up

Create an account.

Earn points

Earn points for every $1 you spend.

Redeem

Redeem your points for discounts or free products.

Ways to earn points

Follow us on social media, sign up for SMS and more.
Refer a friend
Give $10 Get $10
Enter your email address and your friend’s and we’ll send them a code for $10 off their first purchase. Or you can click copy and paste and get a link for the code into your own email message on why you think they should try Nápreva for their chronic pain.

When your friend makes their purchase, you’ll get a coupon for $10 off of your next purchase.

No subscriptions. No spam. For both of you.

NOTE: If the person you referred requests a refund, we will void the $10 coupon if you haven’t already used it. If you have, we’ll unfortunately deduct the equivalent in points.

Tiers

Acorn
Sapling
Oak
On Sign Up
$125 Spent
$350 spent
Points per $ Spent
5
7
10
Tier Upgrade Bonus
$3
$5
Points Promotion Days
Early access to sales
Early access to products

FAQs

Is this a subscription?

No. You're not obligated to join, and if you do join, you are not part of any kind of subscription. This is just our way of thanking you for being a customer by providing some rewards to you.

What is the Nápreva Rewards program?

Nápreva Rewards is our loyalty program that rewards you based on how much you shop. It’s free to sign up and you can then earn rewards for every purchase you make and for other activities like following us on social media, leaving a review or referring friends who may benefit from our products.

You can redeem rewards points for store credit that can be used for free shipping, discounts and even free products!

How do I join the loyalty program?

When you place an order, Shopify, the e-commerce platform that powers the Nápreva.com online store, automatically creates an account for you.

All you need to do is activate that account and Shopify then adds to it the orders you’ve placed and any awards points you have earned.

To activate your account, click “Account” in the upper right corner of any page on the Napreva.com web site.

You will then see a sign-in screen. Click “continue with shop”.

If you have never used or activated your account, Shopify will send you an email containing a one-time passcode. Be sure your in-box isn’t full and check your SPAM folder just in case.

Enter the one-time passcode and you’ll be logged into your account. At the top of the page, you’ll see Orders, Rewards, Refer and Profile. Click around. It’s pretty easy.

To check your rewards, what tier you are in or to redeem points, click on Rewards. And you’re kind enough to refer a friend or family member, click Refer.

Being logged into your account when you place an order is handy for other things. When you place and order, it can automatically populate information in your order – like your mailing address and email address. You can check on the status of your order and your rewards points are posted almost instantly. We do NOT store any credit card data, so you’ll have to enter that information each time.

We strongly recommend that you log out of your account if you’re not checking your rewards, redeeming points or ordering from the store. If you use your account frequently, log-in will be automatic from a device or location that Shopify recognizes. If you’re not a frequent visitor, you may have to receive another passcode to log in.

What benefits do I get in the loyalty program?

From day one, you’re an Acorn club member and you’ll earn 5 points for every dollar spent on purchases. Once you have made $125 in purchases, you become a Sapling and earn 7 points for every dollar spent. When you’ve made $475 in purchases, you become a mighty Oak and earn 10 points for every dollar spent.

You can also earn points for leaving a review, referring friends and family, following on social media and more. You can then redeem points for store credit you can use for discounts and with enough points, free products in our store.

The full list of benefits and rewards can be found in the table above so you can see exactly what you stand to earn!

How is my tier status determined?

From day one, you’re an Acorn club member and you’ll earn 5 points for every dollar spent on purchases.

Once you have made $125 in purchases, you become a Sapling and earn 7 points for every dollar spent.

When you’ve made $475 in purchases, you become a mighty Oak and earn 10 points for every dollar spent.

Is my tier status for life?

Your tier status will reset every year on a rolling basis from the date you earn your first 50 points for activating your account.

We only retain the last 12 months of earned points. So be sure to redeem your points before they expire!

How do points work?

For every dollar you spend on purchases, you earn points. Depending on your tier status, you can be earning more points per dollar spent.

You redeem points for store credit. When you redeem, you get a discount code to enter in your shopping cart at checkout.

Do all purchases count for points?

You earn points for purchases made on www.napreva.com, less discounts, shipping and taxes. Some exclusions may apply, but you will be explicitly notified if a purchase does not count for points.

If you have another discount code, you may use it. You’ll simply get fewer points for the discounted value of your purchase.

What happens if I request a refund for an item?

For refunded items, the dollar amount applied to your tier status for the original purchase and any points earned from the purchase, will be deducted from your account.

What is voting?

Voting is a way you to earn points without spending a dime. Just answer questions we ask from time to time and get points awarded to your account. It’s that simple!

How can I use points?

You can redeem points for store credits that lower the cost of your purchases. With enough points, you can even get free products.

Check your account to see how many points you have and use the slider bar to decide how many points you want to redeem. Click the Redeem button and a coupon code is generated in the space below. Copy the coupon code and enter it in the discounts field in your shopping cart when you check out.

Do my points expire?

Yes. Points are kept in your account on a 12-month rolling basis. If your account is 13 months old, one month of unused points from the earliest month will drop off from your account. But you will receive a notification if you have points that will be expiring so you can be sure to use them.

How do referrals work?

Earn rewards for telling friends and family about Nápreva.

Log in to your account and click Referrals at the upper left side of the page. Type the email address of the person you want to refer in the email field. Then click the “Send” button.

The rewards system automatically creates and sends a referral code via email that gives them $15 off of their first purchase. When that code is used at checkout, you will be emailed a $15 off discount code.

You can copy and share a referral link to someone directly if you’d prefer to send them a short message on why you’re referring them to Nápreva. Using the link and the referral discount code then work as described above.

Does the person I refer need to purchase for a referral to count?

Yes. The person referred must make a purchase using the referral code they received for you to receive your reward for the referral.

Are there any exclusions for what I can purchase using the referral discount?

No, there are no exclusions.