Turn your efforts into rewards, complete tasks, advance through the tiers, and collect achievements with each new tier you unlock.
Commuter
Buy 4 items from the travel collection
5 USD in points
0/4
Enthusiast
Place 3 orders with us in 1 year
5 USD in points
0/3
Expert
Place 5 orders with us in 2 years
5 USD in points
0/5
FAQs
What is Concept Global Rewards?
Concept Global Rewards is our free loyalty program that rewards you when you shop. The more
you spend, the more rewards and benefits you earn, that you can apply directly with us! Simple
and easy.
How do I join the loyalty program?
All you need to do to join our loyalty and rewards program is to create an account with us.
Simply follow the instructions to make an account with Concept Global and you’ll automatically
be enrolled in loyalty so you can start earning points immediately.
What benefits do I get in the loyalty program?
The more you shop, the more benefits you earn! You’ll be able to earn points for any purchases
you make and unlock new rewards by leveling up in our program and interacting with our
features. The full list of benefits and rewards can be found above, so you can see exactly what
you stand to earn!
How is my tier status determined?
Your tier status is determined by total spend when shopping with our store. The more you spend, the higher your tier
status will be. Take a look at our thresholds for tiers in the program description above.
Is my tier status for life?
NO: Your tier status will reset on a 1 year rolling window from account creation so make sure that you always have
enough points earned to maintain your tier and all the amazing perks you have!
How do points work?
It’s this simple: For every dollar you spend on eligible purchases, you earn points. Earned points
are converted into promotional redemption award dollars. You can apply these reward dollars to
future purchases you make to make more out of your purchases. Depending on your tier status,
you can be earning points at faster rates than standard, meaning more points for less dollars
spent! You can also earn points by sharing your birthday, subscribing to our newsletter, and
more.
Do all purchases count for points?
All of your purchases made on conceptglobal.co will count for points. You need to make sure
you are logged into your account for your points to be added to your account. Some exclusions
may apply, but you will be explicitly notified if a purchase does not count for points.
What happens if I return my items?
Upon the return of an item, the spend amount applied to your tier status for the original
purchase will be deducted from your account.
What is voting?
Voting is another cool way for you to earn points for free. If you answer questions that we ask
you, you’ll get points awarded to your account. It’s super simple!
What are those free products that I can redeem?
Your points are very versatile! Not only can you use points to upgrade your tier and receive
dollars off your purchases, points can also be used to redeem free products from us. If you’ve
earned enough points to unlock a free product, simply click the product you want and it will be
added to your cart FOR FREE.
How do Achievements work?
Achievements allow you to complete specific tasks and earn cool rewards upon completion.
Take a look at all the available Achievements you have to complete and start ticking them off
one by one to truly master the loyalty game by unlocking some amazing rewards. Each
Achievement tells you what you need to do to unlock it and what rewards you will get once the
Achievement is unlocked.
How will I receive my birthday gift?
All members who have provided their birthday information will be invited to redeem a birthday
surprise during the month of their birthday. Notification will be sent to you via email, so it is
important that you are opted in to receive marketing emails from us. Instructions on redemption
will be provided in the email.
Do my points expire?
Yes, your points will expire 12 calendar months after they were added to your account. Make
sure to use your points for your purchases or redemptions before their expiration date to make
the most of them.
How do referrals work?
If you want to do something nice for your friends and family, you can share your unique link with
them so that they get a discount on their first purchase. Share your link via email, phone
number, or our different social media options and receive points in your account when the
person you refer makes a qualifying purchase.