REWARDS

Earn points and unlock exclusive rewards.

How It Works

Sign Up

Create an account and earn points.

Earn

Earn points for every $1 you spend.

Redeem

Exchange your points for discounts or free products.

Ways To Earn Points

Earn points by following us on social media, sharing your birthday, subscribe and more.

Tiers

Essential Clean
Sparkling Shine
Pristine Elite
On sign-up
$2,000 spent
$4,000 spent
Points multiplier
1x
1.25x
1.5x
Birthday bonus
200 points
250 points
300 points
Points promotions
Welcome bonus
200 points
400 points
VIP promotion access
Essential Clean
On sign-up
1x
Points multiplier
200 points
Birthday bonus
Points promotions
Sparkling Shine
$2,000 spent
1.25x
Points multiplier
250 points
Birthday bonus
Points promotions
200 points
Welcome bonus
Pristine Elite
$4,000 spent
1.5x
Points multiplier
300 points
Birthday bonus
Points promotions
400 points
Welcome bonus
VIP promotion access

Free Services

Use your points to receive free services at no cost.
$25 off next cleaning

500 points

$50 off next cleaning

1,000 points

$100 off next cleaning

2,000 points

$200 of next cleaning

4,000 points

Free fridge or oven cleaning

1,000 points

Free deep clean upgrade

6,000 points

Refer a Friend
Give $50 Get $50
Give your friends $50 off their first order and earn $50 for yourself on your first recurring service visit.

FAQs

What is Pristine Points Club?

The Pristine Points Club is our free loyalty program designed to reward you for keeping your home beautifully clean. The more you spend on cleanings, the more points you earn. Points can be redeemed for discounts, free add-ons, and exclusive rewards—all directly through us. It’s our way of saying thank you for being a loyal client!

How do I join the Pristine Points Club?

All you need to do to join our loyalty and rewards program is to create an account with us! Simply follow the instructions to make an account with Pristine and you’ll automatically be enrolled in loyalty so you can start earning points immediately.

What benefits do I get in the loyalty program?

The more we clean, the more benefits you earn! You’ll be able to earn points for every service, unlock exclusive rewards as you level up through our program tiers, and earn even more through referrals, reviews, and special promotions. The full list of benefits and rewards can be found above, so you can see exactly what you stand to earn!

How is my tier status determined?

Your tier status is determined by the total value of your completed cleanings. The more we clean, the higher your tier status will be. Take a look at our thresholds for tiers in the program description above.

How do points work?

It’s simple: for every dollar you spend on cleanings, you earn points. These points can be redeemed as promotional credits toward future cleanings—giving you real value back for staying with us. As you move up in tier status, you’ll earn points even faster—meaning more rewards with fewer dollars spent!

Do all cleanings count for points?

All of your cleanings from Pristine House Cleaning will count towards points. Every cleaning will automatically enter points into your account.

What can I redeem my points for?

Your points are very versatile! Not only can you use points to upgrade your tier and receive dollars off your purchases, Points can also be redeemed for free add-ons, and exclusive rewards—all directly through us. If you’ve earned enough points for a reward, just contact us and we’ll take care of the rest.

How will I receive my birthday gift?

All loyalty members who have shared their birthday with us will receive bonus points based on their tier level. You’ll get an email on your birthday with your reward details, so make sure you're opted in to receive marketing emails from us.

The email will include simple instructions on how to redeem your gift—just our way of celebrating you!

Do my points expire?

Yes, your points will expire 12 months after they were added to your account. Make sure to use your points towards your cleanings or redeem them for add-ons before their expiration date to make the most of them.

How do referrals work?

Want to treat your friends—and get rewarded too? Share your unique referral link with friends, family, or neighbors. When someone you refer signs up for recurring cleaning services with Pristine House Cleaning, you’ll earn loyalty points toward your next cleaning, and they’ll receive bonus points to use on their first recurring service.